With a hugely successful professional background in a customer-focused industry, Richard fully appreciates the importance of adopting a client-centred approach to business. Providing a first-class, bespoke service for every single client has been key to the success of Chaperone K9 since its inception in 2010. These principles remain core to the company’s mission and continue to drive Chaperone K9 as it moves into its second decade of trading.

As a self-confessed dog lover and personal protection dog, owner Richard has always found the concept of highly trained family pets fascinating. When the opportunity presented itself to team up with Richard and Debbie to establish Chaperone K9 it allowed Richard to couple his considerable business acumen with his passion. Richard is proud of the high number of sales that have been made due to client referrals as this is the best indicator that the client-centric approach has been the right way to model the business.